Contact Us
Thank you for your interest in Hostway. We are eager to answer your questions about our services and look forward to hearing from you. Please select the appropriate office, department or contact from the list below so that we can respond to your enquiry as quickly as possible.
Service Status
Before contacting our Support team, always check our Service Status page for the latest technical updates on our services.
Hostway UK
Hostway UK Ltd
5th Floor
2 Exchange Tower
Docklands
London E14 9GE
www.hostway.co.uk
Tel: +44 (0)207 538 8000 (main switchboard)
Fax: +44 (0)207 538 8001
For specific Dept contacts see below.
Hostway USA
Hostway Corporation
100 N Riverside
Suite 800
Chicago, IL 60606
United States
www.hostway.com
Tel: +1 866-467-8929
Customer Self-Help
- Customer Support (Web Hosting, Email and DNR Technical Support)
- SiteControl (for Support, Billing, and other questions regarding your account).
- Hostway Helpcentre (Linux and Windows online manuals and Frequently Asked Questions).
Prospective Customers
Department Contacts
| Dept | Hours | Telephone | |
| Sales | 09.00 – 18.00 Mon – Fri | sales@hostway.co.uk |
0808 180 1880 (inside the UK) +44 (0)207 538 8000 opt 2 |
| Web Hosting Support | 24hrs Mon – Sun | support@hostway.co.uk |
0845 230 1880 opt 2 (UK local rate) +44 (0)207 538 8000 opt 1, opt 2 |
|
Dedicated Server Support VPS VDS Dedicated Servers |
08:00 – 17:00 Mon – Sun | dedicatedsupport@hostway.co.uk |
0845 230 1880 opt 1 (UK local rate) +44 (0)207 538 8000 opt1, opt1 |
|
|
17.00 – 08.00 | Emergency Fault Report (EFR) Form | Details as per your Contract |
| Enterprise Direct Support | 24hrs Mon-Sun | Details as per your Contract | Details as per your Contract |
| Billing / Accounts | 09.00-17.00 Mon-Fri | billing@hostway.co.uk | +44 (0)207 538 8000 opt 3 |
Other UK Office Contacts
| Customer Service | customerservice@hostway.co.uk | +44 (0)207 538 8000 opt 4 |
| Human Resources | hr@hostway.co.uk | +44 (0)207 538 8000 opt 4 |
| Job Applications | jobs@hostway.co.uk | +44 (0)207 538 8000 opt 4 |
| Marketing | marketing@hostway.co.uk | +44 (0)207 538 8000 opt 4 |
| Public Relations | pr@hostway.co.uk | +44 (0)207 538 8000 opt 4 |
| Business Development | bizdev@hostway.co.uk | +44 (0)207 538 8000 opt 4 |
| Abuse/Spam | abuse@hostway.co.uk | +44 (0)207 538 8000 opt 4 |
Hostway Internationally
Hostway Australia
Phone: +61 2 8262 6666
Hostway Belgium
Phone: 056 50 60 86
Hostway France
Phone: 0825 290 700
Hostway Germany
Phone: (0)800 180 1880
Hostway India
Phone: +91-(0)22-4036-0000
Hostway Korea
Phone: 02-2016-6555
Hostway Netherlands
Phone: 020-3161450
Hostway Romania
Phone: 072467 8464
Hostway USA (HQ)
Phone: +1 866-467-8929
* All prices exclude VAT where applicable. All plans, packages and offers are subject to terms and conditions of sale available on the site.
© Hostway Corporation. All rights reserved.
A global web hosting leader, Hostway has strategic locations in the United States and Europe, including the Netherlands, Belgium, France, Romania and Germany, as well as Korea, India, and Australia.
